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Covid 19 Updates and changes

Updated 19 April 2022

Wellington is at Traffic Light Orange

As we continue to live with the pandemic in our daily lives, Dementia Wellington is continuing to provide a range of support, socialisation and education programmes to our clients while maintaining safe environments and minimising the risk of transmission.

We know that people with dementia are vulnerable and are at risk of serious complications if they or their close whānau become infected with Omicron or any other variant of Covid-19.   

To provide clarity for our clients, we have developed these principles to guide our decision making about service delivery during the Omicron wave and beyond.  

Principles for maintaining services through COVID-19

  • We care for our clients and know social connection is important and our service is very important. Therefore, our goal is to keep our face-to-face services operating.  
  • We respect our clients and support them in choosing whether to attend in person or not according to their circumstances and comfort level. We know that online alternatives are of limited value for some people.  And that it can be uncomfortable to wear a mask for an extended time.  
  • We care for our staff and respect their need to stay safe.  This may mean usual services are temporarily changed to accommodate their safety and wellbeing, eg phoning rather than meeting in person. 
  • We follow all safe practices, eg: all staff are vaccinated, vaccination pass checking, correct masks, and social distancing.   
  • We choose safe venues and follow the rules of each venue.  If a venue closes, we will try to find an alternative but may need to cancel and/or limit numbers.  
  • We know at times our staff may be ill or isolating. When this happens, services and events may be cancelled. 
  • We know at times our clients may be ill or isolating. When this happens we will do our best to support you remotely in any way that we can.  
  • We believe that communicating honestly and frequently will help us all get through this.  Let us know if you have any issues or concerns, or can or can't attend any particular event. 

Dementia Wellington encourages our service users to balance the benefits of socialisation and getting out of the house with the risks of contracting Omicron. Please discuss with your family and/or Dementia Advisor if you wish to talk things through and get help with your decision making. 

The only thing we know for certain is that nothing is certain and the situation can change very rapidly, therefore, please do check back on this page for any updates.  

Please see here for more government information on 'Life at Orange'.   

The most important thing we can all do is to get vaccinated and boosted and get prepared. Click here for some helpful guidelines on how to get prepared. 

Face Masks 

We encourage everyone who can to wear a face mask whenever you leave the house. See here for more information.

There are some situations where a face covering does not need to be worn. We also know that some people who have a disability or health condition may not be able to wear a face covering.

Dementia Wellington can provide exemption cards. See here for more information. 

Unvaccinated people

For people who are not vaccinated Dementia Wellington continues to provide one-to-one services remotely via phone and email or virtually via Zoom.   

Additional advice for at-risk people 

At all traffic light levels, at-risk people need to reduce contact with others. There is still some freedom to move around, but its important to follow public health measures. If you are an at-risk person, you will need to take extra precautions when doing this.

Things you can do to stay safe:

  • Only connect with small groups of close family, whānau, and friends — those in or close to your bubble.
  • Try not to interact with too many people outside of your own social circle as it could make contact tracing harder, if needed.
  • Keep a 2 metre distance from people you do not know in public places and take extra care with hygiene practices.
  • Wear a face mask whenever you are leaving your home, especially if it is difficult to keep your distance from others. You must wear a face mask at some places.
  • Ask people to drop off supplies at your door.
  • Wash your hands frequently and avoid touching surfaces.
  • Wipe keys, handrails, and regularly touched surfaces.
  • Avoid passing around your mobile phone to other people.

Please contact your Dementia Advisor if you would like more information or want to discuss any safety concerns related to vaccinations, masks, our venues or social distancing.  We are happy to work with your to come up with safe ways for you to access our services.  If you aren't already working with a Dementia Advisor, please contact us on This email address is being protected from spambots. You need JavaScript enabled to view it..  

Covid-19 is changing our lives, and the Omicron variant is much easier to transfer to others. Whether you are a person living with dementia or you are supporting a person with dementia, it is important to know what you can do to stay as safe as possible, and to look after your wellbeing.  Living with Covid restrictions can be a tough time for all of us.  We have put together practical information and tips to help you to remain safe and to help build resilience during lockdown and beyond, the link to our series of tips can be found below (these are from 2020 but are still useful).  These will give you some ideas to support the wellbeing of yourself or someone you care for with dementia over this tricky time.

Our tips for supporting a person with dementia through COVID-19

Dementia Wellington Tips One - Introduction

Dementia Wellington Tips Two - Keeping Occupied

Dementia Wellington Tips Three - Wellbeing

Dementia Wellington Tips Four - Staying Connected when Apart

Dementia Wellington Tips Five - Daughters supporting Mothers

Dementia Wellington Tips Six - Having Purpose

Other wellbeing resources: 

Government Covid 19 wellbeing resources 

Getting through together 

In the meantime, stay safe and please let us know if you need help.  Our thoughts are with all of our Dementia Wellington community, including you, during this challenging time.